#International Help Desk Update The Desktop#

In addition to logging help-desk requests, you can also complete the following tasks: The IT personnel will make the changes that have been requested using Desktop Central. These requests will be assigned by the Help Desk personnel to the respective IT personnel. The requests are automatically logged into the Help Desk application as incidents. When you integrate Desktop Central with Help Desk, you can make help-desk requests by clicking on the Desktop Central icon in the system tray from any of the computers that are managed by Desktop Central.

International Help Desk Update The Desktop

Requests can be logged from their computers. Users are no longer required to login to portals to submit requests. Scan computers for inventory details related to hardware and software applications and update the Desktop Central serverThe benefits of integrating Desktop Central with Help Desk products are as follows: Scan computers manually to get information about missing patches and update the Desktop Central server

It enables you to harden browser settings, control browser extensions and plug-ins, filter URLs, sandbox and lockdown browsers and also ensure compliance with stipulated browser standards to protect your networks from browser-based threats. Integration with Browser Security PlusManageEngine Browser Security Plus is an enterprise browser management and security tool that helps you manage and secure browsers across networks. You can also schedule and generate your reports, thus making it easier to monitor your assets. With advanced features like software metering, you can track the licensed software usage and scan different file types to review memory usage. This data will be periodically updated from Desktop Central to Asset Explorer data base.Desktop Central's IT Asset Management module has the ability to detect hardware/software changes in the network right from your mobile app. The customizable subject line helps administrators to configure the Help Desk application to automate the assignment of owners based on the subject lines entered while logging tickets.ManageEngine Asset Explorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase.Desktop Central integration with Asset Explorer let's you to get up-to-date Systems and Mobile device information automatically.

Choose from over 100 reports and dashboards built on more than 80 KPIs or customize them to create your own, without being a data expert. Integration with Analytics PlusDesktop Central's integration with Analytics Plus helps improve IT management performance and efficiency with better insight into your data.

International Help Desk For Mac